Just a note to say thank you for the zarb, it arrived yesterday.  It looks and sounds fantastic!

Many thanks for your help, I will be in touch with any questions down the line. 

Best

Sam, UK
Thursday, 27 March 2014

My drum arrived last night. It's perfect.

It was a pleasure working with you, and I'm definitely a satisfied customer!

If I ever meet anyone in the market for Persian instruments, I would most definitely refer them to you. And someday, when I know how to use my drum well, I"ll contact you for another. I'm obsessed!

Thank you again, for everything.

Lindsay, Seattle, USA.

Firstly, I would like to mention the professional service that santoori.com provide. I was more than impressed with the high quality service. Every question I submitted via email to Pooyan was immediately answered with exhaustive detail. I could not have expected anything better. I have to say that this was the first time I had received such a professional service from an internet site selling Persian musical instruments... I was impressed!

I received information and high quality photos of 2 Tombaks that I was very interested in. It was going to be difficult to choose one of them. Anyhow Pooyan suggested that we arrange a live video service via Skype in order for me to choose one of the Tombaks. We arranged it... via this link I was able to bear witness to the sound quality of the 2 Tombaks... It was still a difficult choice. In the end Pooyan recommended that I choose the Hemmati Tombak. I decided to embrace his sincere and professional choice!

After 1 week the Hemmati Tombak arrived... it was packed as though it was made of porcelain! Once I unwrapped it, I started to examine and play it. I was more than pleased, I was delighted! I have to say that I was 100% satisfied... the right choice was made, thanks to Pooyan!

Today while I practice playing I still smile and say, "I'm so pleased and grateful that santoori.com came my way. This is best Tombak I have ever had" (I have got 3 Tombaks). In a nut shell, I feel as though I'm at home with this Tombak. It is the one for me! If anyone reading this is interested in purchasing a musical instrument, may I suggest that you deal with santoori.com. In my experience you will get a professional and sincere service. What is important for santoori.com is that "you the customer" are satisfied! And as you the reader knows... I have tasted this satisfaction as I am indeed 100% satisfied.

Thank you very much indeed Pooyan!
Jamil, Trieste, Italy.

Dear Pooyan,

the tonbak has arrived!! I missed the mailman twice to my big frustration, but today the doorbell rang with a big package from Germany. Such a joy to unpack. after taking of the bubble-wrap I found the handy leather bag to keep the instrument safe in. Then I finally got to lift out the tonbak. What a beauty!! Nice colour, simple and elegant form, that beautifull skin on it with a nice animal smell to it. After that I discovered the cloth. What a nice gesture!

Just the thing to put over the tonbak when it's standing in the room, or to lay the instrument on when there's a hard floor. Looks great. On top of that the instruction book; so much fun to try and decipher the pictures and the arab writing. It helped when a friend of mine pointed out that not only do you read it from right to left, but the book pages work like that too! The book made a lot more sense after that. ;-D

Of course I gave the instrument a go after the unpacking. Such a unique sound! The dry and subtle Ton not only sounds good, but you can feel it in your stomach as well, like a mini sub-woofer. Made me grin. The Bak sounds wonderfully clear but warm and have a pleasant ring to them. I was surprised at how subtle the instrument is: it makes a big difference where you hit it, with what part of your finger or hand, and how hard or soft you hit it. Now I can understand a bit how those master players get so many different sounds from the tonbak; the
instrument is able to produce many colors if you know how.
 

Onno
The Netherlands